Product & Design

Published Jun 15, 2015 10 min

Every product company needs to do research

Published May 27, 2015 11 min

Messaging is just getting started

Published May 18, 2015 48 min

Peter Merholz talks product design

Published May 13, 2015 6 min

Why ‘mobile first’ may already be outdated

Published Apr 23, 2015 5 min

How to sunset a feature

Published Apr 21, 2015 6 min

Emoji and stickers are just the beginning

Published Mar 9, 2015 7 min

Design principles: insights are not about analytics

Published Feb 11, 2015 2 min

Our new book: Intercom on Product Management

Published Jan 28, 2015 11 min

Lessons learned from scaling a product team

Published Jan 19, 2015 8 min

Has visual design fallen flat?