Jeff Gardner is the Director of Customer Support at Intercom. He’s gone from being the sole front-line support person to leading a rapidly growing global team. When he isn’t obsessing over Intercom’s customers, he’s in the mountains.
Sabrina Gordon is our Senior Support Engineer and manages the support team in San Francisco. Intercom’s first US support hire, engineer, comedian, frequent speaker, and podcaster on all matters support.
Joining Intercom as its first Customer Advocate in September 2013 Nate Munger is currently head of the Customer Education team. In a previous life, he spent 11 years delighting high school sophomores as a World History teacher.