Manage conversations with leads and customers at scale

Assign, reply, and close conversations across your website, in your apps, email, and social

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Key features

Key features

Receive messages from leads and users wherever they are
Team Inbox
One place to manage and respond to all conversations with leads and users
Operator Bot
The bot for better customer experiences
Actionable insights
See your team’s performance and plan ahead
Inbox powers these use cases

Intercom offers 3 products that can be used independently or combined together for your company’s needs.

“We used to struggle to respond in an hour. Now, we help customers within 30 minutes.”
More than 25,000 companies are using Intercom to respond to their customers
Keen IO

Improved customer satisfaction by 30%


70% reduction in median response time


Increased qualified leads by 27%

Read more customer stories