Be more productive and personal with apps
Intercom gives us a single tool that lets us track, sell, and support users through every step of the funnel.
Jason Mills, Director of Sales and Success
Connect with customers wherever they are
Intercom’s inbox lets you organize and respond to conversations from your website, web and mobile apps, via email and social.
Seamlessly collaborate across teams
Create separate inboxes for sales and support, set permissions, and use notes and mentions to collaborate on tough questions.
Reach leads and customers who need help even while you’re away from your desk with native apps for iOS and Android.
No more switching tabs. Bring all the tools and data you need into Inbox.
Qualify leads automatically
Create custom bots to qualify leads, route the right prospects to the right reps and drive them to take action, like booking a demo.
Route people to the right sales or support rep based on information captured by bots, browsing behavior, enriched data, and more.
Save time answering common questions with canned, personalized responses, and send the perfect help article in a single click.
Plan future headcount
Know when to add coverage with reports on conversation volume, response times, and SLAs.
See revenue metrics overall, by individual message, by landing page, and for each bot you have live.
Manage team performance
Track individual conversation volume, response times, meetings booked, deals won, and more.
Analyze conversation trends
Track and view insights on conversation trends over time with custom tagging and reporting.
Try Intercom today
Early stage company? Apply to get advanced Intercom features from just $49 a month. Learn more
- Product Tours
- Inbox and more