Kate Sugrue

In our latest “Response Time” interview, we ask Maartje Daems, Customer Support Manager at Plug&Pay, about the strangest thing a customer has asked her, what advice she’d give to her peers in the customer service industry, and more.

In our latest “Response Time” interview, we ask Barry Pepper, VP of Customer Experience at PushPress, about his greatest productivity hack, what book he’s reading at the moment, what he wishes people knew about working in customer service, and more.

In our latest “Response Time” interview, we ask Mara Vicente, VP, Customer Solutions at Pipedrive, about where she gets her support leadership news, what words make her skin crawl, how she’d explain her job to an alien, and more.

In our latest “Response Time” interview, we ask Ethan Rylett, Head of Customer Success and Support at RotaCloud, about his greatest productivity hack, the most valuable thing working in customer service has taught him, and more.

In our latest “Response Time” interview, we ask Libor Bitala, Head of Support at ROI Hunter, about his best customer service experience, what he wishes people knew about working in customer service, and more.

In our latest “Response Time” interview, we ask Line Granseth, Head of Customer Service at Morgenlevering, about the most valuable thing working in customer service has taught her, which celebrity would be great at her job, whether a burger’s a sandwich, and more.

In our first “Response Time” interview, we ask Erin Narvaez, Senior Manager of Customer Support at Frame.io, about her greatest productivity hack, what advice she’d give to peers in the customer service industry, which celebrity would be great at her job, and more.