Kate Sugrue

Senior Manager, Advocacy & Community Marketing, Intercom

Published May 8, 2023 7 min

Response Time: Vol. 6

Response Time vol. 6 with Barry Pepper, VP of Customer Experience at PushPress

Published Apr 24, 2023 6 min

Response Time: Vol. 5

Response Time: Vol. 5 blog hero image

Published Apr 11, 2023 4 min

Response Time: Vol. 4

Response Time Vol. 4 blog hero image: Ethan Rylett, RotaCloud

Published Mar 27, 2023 4 min

Response Time: Vol. 3

Response Time: Volume 3 blog hero image

Published Mar 13, 2023 3 min

Response Time: Vol. 2

Response Time Vol. 2 hero image

Published Feb 27, 2023 5 min

Response Time: Vol. 1

Response Time: Erin Narvaez, Frame.io blog hero image

Published Feb 1, 2023 3 min

Intercom recognized with 3 TrustRadius ‘Best of’ awards

TrustRadius "Best of" awards hero image: "Best relationship," "Best Feature Set," and "Best Value for Price" badges

Published Dec 22, 2022 3 min

Intercom recognized with 101 badges and awards in G2’s Winter Reports 2023

G2 Winter Reports

Published Aug 17, 2022 7 min

Communication, collaboration, coordination: The 3 Cs guiding successful cross-functional teams

Intercom_Cross-functional_teams

Published Aug 18, 2021 10 min

From vanity to value: How Intercom conducts NPS surveys

Illustrated artwork showing laptops (yes laptops) in conversation with each other and holding up numerical rating cards