Strategies for providing next-generation service for today’s customers
Eric Fitzgerald
Customer Support Manager, Intercom
Fergal Reid
VP of AI, Intercom
@fergal_reid
Franka Martinovic
Senior Customer Support Manager, Intercom
Grace James
Senior Program Manager, Intercom
Gus Aldaya
Senior Product Marketing Manager, Intercom
Harshal Katre
Director, ProfitBooks
@harshalkatre
Jack Jenkins
Former Senior Product Education Manager, Intercom
Jane Honey
Former Senior Director of Product, Intercom
Jeff Gardner
Former Head of Platform Partnerships, Intercom
@erskingardner
