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Intercom for customer support

Great support, meet great efficiency gains

Our all-in-one tool means faster answers for your customers—and fewer questions for your team.

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Key features

  • Danny Matteson
    Since switching to Intercom for live chat support, our team can handle 179% more cases versus our previous solution.
    Danny Matteson
    Publisher Success Manager, Disqus
  • George Deglin
    Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers can answer questions on their own.
    George Deglin
    CEO, OneSignal

What makes our customer support solution different

Finally, personal support at scale

Our Business Messenger empowers your team to provide consistent, high-quality human support to more customers in less time.

Smart, time-saving self-service

Our support bots automatically give your customers instant answers – even when you’re busy or offline.

Resolution Bot helps us build a better customer experience. It resolves 1 in 5 of all our inbound conversations!
Kieran Doyle, Head of Growth

Easy, peasy teamwork

With our shared inbox and automated rules, your team can work together to respond to customers on any channel.

Intercom’s workflows make our team more productive, and our customers like how easy it is to get an answer from us.
Matt Ladd, Customer Operations Specialist

All-round improved customer experience

Manage your team more effectively with insights and feedback loops to improve your self-service support.

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Intercom on Customer Support

Provide quality customer support at scale.