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Intercom for customer support

Customer experiences are best with a smile

Assist customers quickly and at scale with personalized, happy-making support.

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What’s included

  • Danny Matteson
    Since switching to Intercom for live chat support, our team can handle 179% more cases versus our previous solution.
    Danny Matteson
    Publisher Success Manager, Disqus
  • George Deglin
    Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers can answer questions on their own.
    George Deglin
    CEO, OneSignal
New for Customer Support

Scale your support across timezones and languages with Articles Pro

What makes our customer support solution different

Easy, peasy teamwork

With our team inbox, your teammates can work together to respond to customers on any channel.

Intercom’s workflows make our team more productive, and our customers like how easy it is to get an answer from us.
Matt Ladd, Customer Operations Specialist

Finally, personal support at scale

Our flexible Business Messenger cuts response time while keeping the human touch that drives customer satisfaction.

Smart automation and self-service

Our bots for support give your customers faster, time-saving answers – even when you’re busy or offline.

Answer Bot helps us build a better customer experience. It resolves 1 in 5 of all our inbound conversations!
Kieran Doyle, Head of Growth

All-round improved customer experience

Manage your team more effectively with insights and feedback loops to improve your self-service support.

Intercom on Customer Support

Read how we discovered the value of staying personal by scaling our own support.