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Deliver customer support where it’s more powerful and effective

Intercom Support uses powerful messaging and automation to show up in-context—in your product, app, or website. A better experience for customers and support teams.
Deliver customer support where it’s more powerful and effective

Scale support without investing in more resources


Be there with a powerful Messenger in-context, where it matters

Intercom Messenger works alongside your existing support tools to give customers a choice of self-serve or live support.


Automate support and deliver value faster

Reduce your team's workload and deliver immediate value by offering help center articles and answers to common questions in the Messenger. Resolution Bot can automate answers to 33% of common questions.


A ticketing system that treats people like people

Provide personal, in-context resolutions to any type of customer query—from simple to complex—with the only Messenger-first ticketing solution. Plus, it also works with traditional channels like email.


Happy teams create more loyal customers

Intercom’s powerful Inbox makes it easy to deliver a personal and delightful support experience at scale, while streamlining high-volume workloads.


The best support feels personalized, customized, and conversational

Reward customers with support tailored to serve their unique needs with live, first-party insights so every engagement is more efficient and effective.

  • 33%

    of common questions resolved automatically

  • 68%

    faster first-response times compared to email

  • 92%

    reported average customer satisfaction

Learn how in-context support can supercharge your business

Trusted by the Fortune 1000 and thousands of leading businesses

Integrate and elevate your tech stack

Intercom offers over 350 integrations for your favorite CRM, email, ticketing, social channels, reporting tools, and internal databases — making it a painless upgrade to your capabilities.

Every business is different, but we have everything you need

  • Tickets

    Messenger-first tickets mean you can resolve the most complex queries with the best end-to-end customer support experience.
  • Help Center articles

    Deliver help content to customers with an integrated knowledge base.
  • Reporting

    Track your support team’s impact and discover new ways to manage and improve overall performance.
  • Omnichannel

    Support your customers across all of your channels — email, WhatsApp, Instagram, and more.
  • Premier Services

    Let a team of Intercom experts train and onboard your support team with exclusive, white-glove services.
  • Security

    Customer trust and data security are critical to everything we do at Intercom. We're GDPR, SOC 2, HIPAA compliant — and more.
  • “We have almost all of our support channels integrated into one system, making it easy for us to manage our support, as well as take a data-driven approach to continuously improving our service.”

    Oda Skuggedal Wilhelmsen, Nordic Customer Service Manager,

    See Intercom in action
    • Get an introduction to Intercom and how it works
    • Watch on-demand demo videos
    • See how Intercom can help your business