Great support, meet great efficiency gains
- “Since switching to Intercom for live chat support, our team can handle 179% more cases versus our previous solution.”Danny MattesonPublisher Success Manager, Disqus
- “Our CSAT scores improved by 5% and our inbound conversation volume decreased by 25% because customers can answer questions on their own.”George DeglinCEO, OneSignal
What makes our customer support solution different
Finally, personal support at scale
Our Business Messenger empowers your team to provide consistent, high-quality human support to more customers in less time.
Smart, time-saving self-service
Our support bots automatically give your customers instant answers – even when you’re busy or offline.
“Resolution Bot helps us build a better customer experience. It resolves 1 in 5 of all our inbound conversations!”Kieran Doyle, Head of Growth
Easy, peasy teamwork
With our shared inbox and automated rules, your team can work together to respond to customers on any channel.
“Intercom’s workflows make our team more productive, and our customers like how easy it is to get an answer from us.”Matt Ladd, Customer Operations Specialist
All-round improved customer experience
Manage your team more effectively with insights and feedback loops to improve your self-service support.
Personalize your support now for happier customers every day
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