Adoption and loyalty at an all-new level
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Key features
“Overall we have seen in-app messages convert 8x higher than the same messages sent by email.”
Dai WilsonVP of Sales & Growth Marketing, GetAccept
“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”
Veena GuptaHead of Online Sales & Ops, Coda
What makes our customer engagement solution different
Tailor-made messages, en masse
Segment customers and trigger outbound email, push, or in-app content based on what they’re doing and where.
Drive adoption with Product Tours
Guide customers through their first steps, highlight what's new, and give proactive guidance at scale.
Announcements with impact
Drive adoption when you share new feature or product info by email, then show people how to use it in app.
Automate an even better customer experience
Create multichannel campaigns and optimize performance with the advanced customer engagement add-on:
Re-engage mobile users with push messages
Create sophisticated message journeys with smart campaigns
Optimize performance with A/B testing
Lead generation
Qualify more leads automatically and close more deals around the clock with chatbots and live chat.
Customer support
Provide real-time, personal help at scale with a collaborative inbox, automation, and self-service support.
Create more loyal, engaged customers today
- Messenger
- Product Tours
- Inbox and more