News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Aug 10, 2020 5 min

Navigating the unknown: How contact tracing app Rippl is using Intercom to guide New Zealand into the “new normal”

Rippl team photo

Published Aug 4, 2020 2 min

Meet Dan Griggs, Intercom’s first CFO

Published Jul 9, 2020 3 min

A message to our customers

Published Jun 27, 2020 35 min

We run on inclusion: Sharing stories and lived experiences

Published Jun 18, 2020 9 min

Announcing Intercom’s new CEO

Published Jun 17, 2020 7 min

Introducing Mobile Carousels: The best way to engage customers on mobile

Published Jun 11, 2020 32 min

Inside Intercom X Black Tech Unplugged

Published May 6, 2020 5 min

Built for you: Resolution Bot, API 2.0, permissions, and more to help you scale

Built for you: Resolution Bot, API 2.0, permissions, and more to help you scale

Published Apr 30, 2020 4 min

Measuring proactive communication in COVID-19 conversations

Measuring proactive communication in COVID-19 conversations

Published Apr 30, 2020 5 min

Hey, partner! Introducing new programs for app and service partners