News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Nov 5, 2018 6 min

What we shipped: 7 new features to deliver personalized experiences at scale

Published Oct 30, 2018 1 min

Introducing the Google Analytics App: Measure the impact of your Messenger

Published Oct 12, 2018 40 min

The Next Chapter of Intercom

Published Oct 4, 2018 3 min

Building on your trust: Announcing SOC 2 compliance

Building on your trust: Announcing SOC 2 compliance

Published Oct 2, 2018 6 min

We killed the blog. We hope you like it.

Published Oct 1, 2018 5 min

What we shipped: 7 new data and customization-driven features

What we shipped: 7 new data and customization-driven features

Published Sep 24, 2018 2 min

Get ready for The Next Chapter

Published Sep 7, 2018 5 min

What we shipped: 8 new features to increase conversions and grow your business

Published Aug 30, 2018 2 min

Video Bots: The future of sales automation

Video Bots Intercom

Published Aug 10, 2018 25 min

Build your own chatbots with Custom Bots