News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Apr 3, 2019 5 min

What we shipped: 8 new features to create a best-in-class customer journey

What we shipped: 8 new features to create a best-in-class customer journey

Published Mar 27, 2019 3 min

Get personal: Say hello to account-based marketing in Intercom

Published Feb 27, 2019 5 min

What we shipped: 5 features to boost productivity

What we shipped: 5 features to boost productivity

Published Feb 8, 2019 4 min

Karen Peacock on driving business success

Karen Peacock on driving business success

Published Feb 7, 2019 1 min

Accelerate your sales cycle with our Microsoft Outlook calendar app for Intercom

Accelerate your sales cycle with our Microsoft Outlook calendar app for Intercom

Published Jan 9, 2019 1 min

Announcing The Modern Guide to Live Chat for Marketing

Published Jan 2, 2019 7 min

What we shipped: 2018 year in review

Published Dec 19, 2018 10 min

2018 on Inside Intercom

Published Dec 7, 2018 2 min

Karen Peacock on growing Intercom from 350 to 600 people

Karen Peacock on growing Intercom from 350 to 600 people

Published Dec 5, 2018 13 min

Building for everyone: How we made the Intercom Messenger accessible

Messenger Accessibility