News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Dec 20, 2017 4 min

2017 on Inside Intercom

Published Dec 19, 2017 6 min

What we shipped: 2017 year in review

Published Dec 5, 2017 4 min

How to build a help center from scratch

Published Nov 21, 2017 5 min

The future of our Operator bot is in London

Published Oct 31, 2017 7 min

Data points: what should your startup measure?

Published Oct 26, 2017 2 min

Our first audiobook: Intercom on Product Management

Published Oct 18, 2017 2 min

New book: Intercom on Customer Engagement

Published Aug 23, 2017 7 min

Attracting top talent starts long before the interview

Published Aug 9, 2017 7 min

Announcing Operator: the bot for better customer experiences

Published Jul 18, 2017 1 min

Behind the scenes: The Inside Intercom World Tour