Product & Design

Published Aug 25, 2021 6 min

Built for you: Improved reporting, integrations, mobile experience, and more

Published Aug 19, 2021 32 min

Intercom on Product: Keeping the momentum going as you scale

Published Aug 10, 2021 6 min

Revealing our refreshed brand: How (and why) we’ve updated our look

Published Aug 3, 2021 4 min

Valuable insights: The principles behind our new research, analytics, and data science team

Published Jul 15, 2021 42 min

IBM’s Arin Bhowmick on designing ethical AI

Published Jul 13, 2021 8 min

Redesigning our job levels for product designers

Published Jul 7, 2021 8 min

How your user onboarding can make a great first impression

Published Jun 30, 2021 5 min

Leadership without management: Expanding our Product Design career path

Published Jun 16, 2021 3 min

Trajectory matters more than state

Published Jun 3, 2021 30 min

Intercom on Product: Accelerating your strategy after COVID-19