Fin is the industry-leading AI Agent for customer service

Fully capable of handling your entire frontline support, Fin is the most cost-effective way to scale your support and deliver exceptional customer experiences.

Fin is the industry-leading AI Agent for customer service
Trusted by more than 25,000 leading brands

Fin is the only AI Agent with human capabilities

Knowledge

Fin is a leader in G2's AI Customer Support Agents category

  • Leader — AI Customer Support Agents
  • Momentum Leader — AI Customer Support Agents
  • Best Software — Agentic AI Products
  • Best Software — AI Products
  • Best Estimated ROI — Customer Service Automation (Enterprise)

The top performing AI Agent in customer service

Average resolution rate

76%

Fin customers see an average, out of the box resolution rate of 76%

Accuracy rate

99.9%

Fin’s industry-low hallucination rate makes it the safest AI Agent in customer service

Just $0.99 per outcome for human-quality service

With Fin, you only pay for the outcome you care about most—resolved conversations. There’s no minimum spend, and you can manage your usage by using limit controls.

Thousands of businesses have seen transformational results

Sharesies

I've been part of a number of organizations and used many different platforms, but I can honestly say Intercom is the most intuitive. Additionally, the out-of-the-box reporting meets 90% of what I need, with just a bit of tuning.

Carl OlsenGeneral Manager, Operations at Sharesies
Robin

Fin AI Agent gives us the ability to save on a new hire and enables our team to concentrate on more complex, technical requests, which in turn, speeds up our entire bug resolution process.

Ben PeakDirector, Technical Support at Robin
Lightspeed

Fin AI Copilot has been especially beneficial for our newer team members who are still learning. I'm seeing newer members that join are ramping up in their skill and ability faster as they're able to leverage this additional source for help.

Angelo LivanosVice President, Global Support at Lightspeed

Get started with Fin today