Guides
Get the latest best practices in customer support, lead generation, and customer engagement. See how Intercom can help you with these jobs.
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The Conversational Support Starter Kit
Learn how to combine proactive, self-serve, and human support to get ahead of known problems and quickly resolve issues.
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The Modern Guide to Live Chat for Marketing
Learn how live chat and chatbots can help you scale your marketing efforts.
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Read guideThe Beginner's Guide to Real-time Sales
Grow your business faster by providing a seamless, real-time buying experience.
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Read guideThe Customer Retention Starter Kit
Learn actionable customer retention strategies to help grow your business.
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The Nurture Starter Kit
Learn how to nurture new signups beyond the free trial.
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The Complete Guide to Using Chatbots for Sales
Learn how to use chatbots to acquire, qualify, and convert leads at scale.
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Read guideThe 21st Century Guide to Lead Qualification
Learn how to find the best quality leads, fast.
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Buying Live Chat for Your Sales Team
Learn how to choose the right live chat software to streamline your sales cycle and beat your targets.
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The Live Chat for Sales Starter Kit
Learn how to craft messages that proactively engage your best leads.
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Read guideSetting Your Sales Team Up with Live Chat
Learn how to build and staff your sales team for live chat.
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A Marketer's Guide for Buying Live Chat
Choose the right live chat tool to increase conversions from your marketing
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The Onboarding Starter Kit
Learn how to create a great onboarding messaging campaign.
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Read guideUpsell Messaging Starter Kit
Learn how to build a non-spammy upsell messaging campaign that works.
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Read guideThe Help Center Starter Kit
Learn how to build a help center that will make your customers self-sufficient.
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