The Conversational Support Starter Kit
Learn how to combine proactive, self-serve, and human support to get ahead of known problems and quickly resolve issues.
Great customer support is essential to business survival. The Conversational Support Funnel framework offers a new way to provide personal support at scale.
In this guide, you'll get:
A powerful framework to automatically resolve simple issues, freeing you up for complex ones.
An interactive worksheet to provide fast, personal support.
Proven tips to improve customer relationships and team morale.
Introduction to Resolution Bot
Increase customer satisfaction by automatically resolving common questions.
Design an inbound Custom Bot
Triage new conversations to provide faster, more personal support at scale.