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Read book
2021 Report: The Future of Support Is Conversational
Customer support is evolving. Discover 5 transformative trends and how to make them work for your business.
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Read articleYour next wave of growth will come from conversational relationships
Companies finally have the ability to stay personal with customers while driving efficiency.
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Read articleStrategies to scale your customer support team
Scale great customer service without blowing the budget or killing the quality of the customer experience.
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Read articleAutomated customer service that feels personal
Automated customer service lets you help more customers at scale without drastically growing headcount.
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4:52Watch videoHow Intercom can help with your COVID-19 response
Tips on offering your customers personal support during high pressure situations
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Read articleA guide to implementing live chat support
Learn how you can use live chat to offer support at all stages of the customer lifecycle.
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Read articleCustomer Support is being turned upside down
Providing great customer support is no longer optional — it’s essential to business survival.
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1:41Watch videoDesign an inbound Custom Bot
Triage new conversations to provide faster, more personal support at scale.
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1:30Watch videoIntroduction to Resolution Bot
Automatically resolve your customers' common questions.
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Read bookIntercom on Starting Up
Perspectives on 9 questions we believe every founder and early stage employee will need to answer.
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Read articleIntroducing Scale
We’re excited to bring you Scale, a place where we explore how industry leaders are propelling their companies forward – by keeping their customers front and center.
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Watch nowNew in Intercom: Built for you
Check out new and recently released Intercom features that will help your business across sales, marketing, and support.
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