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  • Guide

    The Ultimate Guide to Conversational Support

    Messenger-based conversations can transform your support team into a value driver. Learn how in our latest guide.

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  • Guide

    2021 Report: The Future of Support is Conversational

    Customer support is evolving. Discover five transformative trends and how to capitalize on them.

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  • Webinars

    Check out our latest Webinars

    Join Intercom experts for industry insights and best practice advice. Live and on-demand.

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Conversational MarketingView all

  • How live chat increases conversion rates
    Article

    How live chat increases conversion rates

    These 11 live chat stats reveal power of live chat as a channel for converting visitors and driving revenue for your business.
  • Copper Portrait
    Customer story

    How Copper generated 19 new opportunities in one month with Intercom

    Copper generated 19 new opportunities in one month with Intercom.
  • Qualify leads automatically
    Demo

    Qualify leads automatically

    Automatically qualify your leads, so your team can convert them to customers.

Automation and botsView all

  • Create the perfect bot that helps you crush your number around the clock.
    Demo

    Introduction to Custom Bots

    Create the perfect bot that helps you crush your number around the clock.
  • Automated customer service that feels personal
    Article

    Automated customer service that feels personal

    Automated customer service lets you help more customers at scale without drastically growing headcount.
  • Design an inbound Custom Bot
    Demo

    Design an inbound Custom Bot

    Triage new conversations to provide faster, more personal support at scale.

DemosView all

  • How Intercom can help with your COVID-19 response
    Demo

    How Intercom can help with your COVID-19 response

    Tips on offering your customers personal support during high pressure situations.
  • Demo

    What is Intercom?

    Onboard and support your customers with the team you already have. Intercom puts your customer messaging in one place.
  • Intercom's Mobile Carousels
    Demo

    Mobile Carousels

    Onboard and nurture your app users with Mobile Carousels.


WebinarsView all

  • Automating Customer Engagement
    Webinar

    Automating Customer Engagement

    Join Brian Byrne (Customer Engagement Producer) for a best practice session on how to automate customer engagement with product tours and ongoing messages throughout the customer lifecycle.
  • Is Intercom for you?
    Webinar

    Is Intercom for you?

    Watch back a short AMA style webinar to help you talk through your requirements, workshop solutions and get the answers you need to make your decision.
  • Manage and scale your support
    Webinar

    Manage and scale your support

    Join Brian Byrne (Product Education Producer) to see how Intercom's Inbox and Articles products combine to make a customer support powerhouse.