Intercom SuiteOne platform with Fin AI Agent and a complete Helpdesk
FinThe best performing AI Agent in customer service
  • Home

    • Helpdesk

      • InboxMaximize productivity with an AI-enhanced inbox.
      • CopilotMake every agent an instant AI-powered expert.
      • TicketsOptimized to resolve complex issues efficiently.
      • OmnichannelTalk to customers on phone, email, and live-chat.
      • Help CenterHelp customers find accurate answers themselves.
      • Apps & IntegrationsOver 450 apps to acquire, engage and retain more customers.
      • ReportingPerformance-boosting AI optimization tools.
      • Knowledge HubCentralize your content for AI and human support.
      • OutboundSupport for customers, before they need it.

    • Fin

      • Fin OverviewThe #1 AI agent for customer service. Resolves 59% of queries.
      • CapabilitiesResolves complex queries with high quality answers on any platform.
      • AI EnginePatented AI architecture for control, scale, and security.
  • Customers

    • Evaluate

      • Why Choose Intercom?Six reasons to choose Intercom.
      • Safety & SecurityThe highest standards for safety and security.
      • ROI CalculatorEstimate the impact of Fin and Intercom on your support costs.

    • Learn

      • EventsSign up to hear from industry experts.
      • Intercom BlogCustomer service news and insights.
      • AcademyTake a deep dive course on Intercom.

    • Support

      • ChangesConnect Fin with your tools for seamless automation and support.
      • Help CenterHelp customers find accurate answers themselves.
      • Developer HubIntegrate with, or build on Intercom.
      • Intercom CommunityFind expert answers and inspiration.
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Helpdesk features
  • Inbox
  • Copilot
  • Tickets
  • Omnichannel
  • Help Center
  • Apps & Integrations
  • Reporting
  • Knowledge Hub
  • Outbound
Fin features
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  • Capabilities
  • AI Engine
Pricing
  • Intercom Suite pricing
  • Fin pricing
Learn
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  • Intercom blog
  • Academy
  • YouTube
Evaluate
  • Why choose Intercom
  • Safety & security
  • ROI calculator
  • Customer case studies
Support
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  • Help Center
  • Developer hub
  • Intercom community
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Company
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Programs
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Intercom in action
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