Thinking of applying to Intercom?

Sometimes it feels like application processes aren’t designed with actual people in mind. By the time you’ve reached the end, you’ve lost count of how many times you’ve answered the same questions. 

At Intercom, we’re on a mission to make internet business personal – so why wouldn’t we make our application process just as personal? We’re looking to hire talented, passionate people with real personalities, and we think a lot about how we do that.

We’ve put together a few tips so you can show us who you are and what you’re about in the best possible way.

If you’re nervous, do it anyway

Everybody doubts themselves from time to time, but we’d hate to see that stop you from applying to come work with us. We know that imposter syndrome and the confidence gap can get in the way of meeting truly incredible applicants – so if you don’t think you’re meeting enough of the job requirements, apply anyway! We read every application carefully, so if we think you can add something special to our team, we’ll get in touch. 

One application is enough

We really do review every application, and we won’t let yours get lost or slip through the cracks. One application is always enough – applying for a role multiple times won’t increase your chances of securing an interview. 

We like to know that you’re passionate about the role you’re applying for, so make sure you’re choosing the perfect role for you. 

Brief is best

Your resumé or CV should be long enough to show off your experience, but don’t feel like you need to tell us everything at this stage. We just want to get an idea of whether you might be a fit for the role and for Intercom – we can discuss the rest in your interview. We’d recommend aiming for two pages, or a maximum of three.

Show us your impact

We read every application with the belief that this could be the one – all you have to do is convince us we’re right. At Intercom, we make everyday count – use your CV to highlight your proudest achievements, the times you’ve made a difference, and how things improved because of your work. Achievement metrics are great to see, but mostly we want to understand how you approached problems, found solutions, and achieved results.

Understand what the position involves

What does the day-to-day look like for this role? Will you have to relocate? Is Intercom the right place for you at this moment in your career? You can ask all of these questions as you move through the process – we want you to feel as excited about the role as we are, so we’re more than happy to chat through any concerns or queries you have. 

Finally, be patient with us

We get a lot of applications and we want to give enough time to each one, which can take some time. We’ll be sure to update you as soon as we’ve reviewed yours. 

Good luck, we can’t wait to talk to you!


Careers CTA - Work with us