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Latest posts by Davin O'Dwyer

Growth 12 min read

The decade software ate the world

The 2010s were a turbulent decade, but it’s impossible to make sense of the period without understanding the role of software. Here, we trace some of the biggest trends and stories in technology over the past 10 years.

News & Updates 10 min read

It has been a year of extraordinary growth at Intercom and here at Inside Intercom. Here is a collection of highlights and insights from 2018, from our blog posts to our books, our podcast to our microsites.