News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Mar 26, 2020 2 min

Supporting the fight against COVID-19

Supporting the fight against COVID-19, at Intercom

Published Mar 26, 2020 30 min

Working together while apart – a remote roundtable

Published Mar 25, 2020 5 min

Tips for using Intercom to help with your COVID-19 response

Tips for using Intercom to help with your COVID-19 response

Published Mar 24, 2020 8 min

How to manage your support communications during a crisis

How to manage your support team during a crisis

Published Feb 25, 2020 5 min

The evolution of conversational support starts now – with our new Resolution Bot

Published Feb 24, 2020 4 min

From 2 hours to 2 minutes: How Hostinger sped up customer support with Intercom

The Hostinger Team

Published Feb 4, 2020 7 min

Building an API for powerful customer data analysis

Published Jan 28, 2020 4 min

How GetAccept uses all of Intercom to grow its revenue by 450%

GetAccept

Published Dec 31, 2019 12 min

The decade software ate the world

Published Dec 19, 2019 35 min

Pause/Rewind: 2019 on the Inside Intercom podcast