News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Oct 2, 2018 6 min

We killed the blog. We hope you like it.

Published Oct 1, 2018 5 min

What we shipped: 7 new data and customization-driven features

What we shipped: 7 new data and customization-driven features

Published Sep 24, 2018 2 min

Get ready for The Next Chapter

Published Sep 7, 2018 5 min

What we shipped: 8 new features to increase conversions and grow your business

Published Aug 30, 2018 2 min

Video Bots: The future of sales automation

Video Bots Intercom

Published Aug 10, 2018 25 min

Build your own chatbots with Custom Bots

Published Aug 8, 2018 9 min

Announcing Custom Bots, the chatbots that drive business growth

Published Aug 6, 2018 1 min

How Daily.co’s Intercom app helped them drive discovery and engagement

Published Jul 31, 2018 4 min

Meet the Intercom App Store: Helping customers and partners grow

Intercom App Store

Published Jul 31, 2018 5 min

How Typeform’s Intercom app is growing value for users and the business

Typeform Intercom App