News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Jan 30, 2018 1 min

Intercom on Customer Engagement – now on audiobook

Published Jan 23, 2018 2 min

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Published Jan 9, 2018 2 min

Announcing Intercom on Marketing – the marketing book for startups

Published Jan 4, 2018 37 min

Product and design trends that will shape 2018

Published Dec 20, 2017 4 min

2017 on Inside Intercom

Published Dec 19, 2017 6 min

What we shipped: 2017 year in review

Published Dec 5, 2017 4 min

How to build a help center from scratch

Published Nov 21, 2017 5 min

The future of our Operator bot is in London

Published Oct 31, 2017 7 min

Data points: what should your startup measure?

Published Oct 26, 2017 2 min

Our first audiobook: Intercom on Product Management