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Choose Intercom over Zendesk to deliver a better customer experience

  • Essai gratuit de 14 jours
  • Configuration simple
  • Annulation à tout moment

  • 71%

    Moz reduced first response time by 71%

  • 2x

    Hostinger improved CSAT by 2x after switching from a ticketing solution

  • 1 in 5

    Resolution Bot resolves 1 in 5 of all inbound conversations for Cleo

Don't take our word for itOur customers have spoken for us to help solidify out spot as a Leader in the G2 Crowd Grid for Live Chat.
Read our reviews on G2

Looking for Zendesk alternatives?

Here are three reasons to consider Intercom

  • Faster, personal support

    Live chat is the fastest way to generate happier, more successful customers

  • Smarter automation

    Our automation and self-service features allow you to punch above your weight class

  • Proactive support

    Transform support into a revenue generator by proactively offering support on high-intent pages

Faster, personal support

Live chat is the fastest way to generate happier, more successful customers

Support solutions
With a worldwide support team of over 150 reps we needed a live chat solution that could scale with our growth. Since switching to Intercom from our previous ticketing solution, we’ve improved our CSAT scores by 2x.
Darius Grigorjevas

Head of Customer Service, Hostinger

Automation that scales your team

Our smart automation and self-service allow you to punch above your weight class

Bots for support
Since switching to Intercom for live chat support, our team can handle 179% more cases versus our previous solution.
Danny Matteson

Publisher Success Manager, Disqus

Intercom compliments your entire stack
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Leverage data to anticipate customer needs

  • Live chat as a sales channel

    Open up a quick channel of support for your potential customers during the pre-purchase experience to convert them in the moment

  • Customer data layer

    See what actions your customers are taking on your website and app to capitalize on intent

  • Proactively support your customers

    Prompt conversations with potential customers on high intent pages like your Pricing page to boost revenue

  • Your customer-facing teams, now under the same roof

    Automatically triage support and sales conversations and collaborate with full context to resolve customer issues quickly

We’re now converting 25% of leads to paid subscriptions that come through Intercom’s live chat and 30% of paid signups can be attributed to that channel.
Mitch Skolnik

Director of Operations, Elegant Themes