Introducing Fin AI bot for customer service
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Pricing plan type:

Support. Like you've never seen it before.

  • Starter

    Boost the support your customers love—perfect for startups and small teams.

    Starting from
    $74 / month
    COMING SOON
    Key Features
    • Intercom Messenger
    • Chat and email channels
    • Shared Inbox
    • Basic help center
    • Conversation routing bot
    • Saved replies
    • Company and behavioral data
    • HubSpot and Pipedrive integrations
  • Pro

    Scale the personalized support your customers love as your business matures.

    Custom
    COMING SOON
    Starter key features, plus
    • Team inboxes
    • Ticketing
    • Assignment rules and macros
    • Industry-leading chatbots
    • Phone deflection to Messenger
    • Multilingual help center
    • Private help center
    • Salesforce integration
  • Premium

    Maximize your power, speed, and flexibility to support your customers and team.

    Custom
    COMING SOON
    Pro key features, plus
    • SLA rules
    • Workload management
    • Role-based permissions
    • Team-level workflows
    • Custom and real-time reporting
    • Salesforce Sandbox
    • Third-party SSO/identity management
  • Engage customers that are ready to act

  • Starter

    Elevate your customer engagement—perfect for startups and small teams.

    Starting from
    $74 / month
    Key Features
    • Intercom Messenger
    • In-app messages
    • Website messages
    • Push notifications
    • Outbound email
    • Custom email templates
    • Message organization
    • HubSpot integration
  • Pro

    Scale the personalized experiences your customers love as your business matures.

    Custom
    Starter key features, plus
    • SMS notifications
    • Mobile carousels
    • Banner messages
    • Unbranded Messenger
    • Transactional messaging
    • Customizable chatbots
    • Series campaign builder
    • Message A/B tests
    • Salesforce integration
  • Premium

    Maximize your power, speed, and flexibility to delight your customers and team.

    Custom
    Pro key features, plus
    • Webhook events
    • Custom Messenger
    • Message control groups
    • Split testing
    • Webhooks
    • Message versioning
    • Salesforce Sandbox
    • Marketo integration
  • Welcome to faster customer conversion

  • Starter

    Convert more customers quickly—perfect for startups and small teams.

    Starting from
    $74 / month
    Key Features
    • Intercom Messenger
    • Lead qualification bot
    • In-app messages
    • Website messages
    • Push notifications
    • Outbound email
    • Custom email templates
    • Message organization
    • HubSpot integration
  • Pro

    Scale your successful conversion strategies as your business matures.

    Custom
    Starter key features, plus
    • Multiple team inboxes
    • Teams macros and assignment rules
    • Account ownership and routing
    • Customizable chatbots
    • Social media integrations
    • Transactional messaging
  • See why over 25,000 companies choose Intercom to grow their business

    Frequently Asked Questions
  • When you start your trial you’ll have access to all features on the Starter plan. Just select the Support Starter plan and any add-ons you need, then enter your credit card details to start your free 14 day trial. If you want to trial a specific plan, simply contact us. After your free trial ends, your subscription will begin automatically to prevent any interruption to your service. But if you cancel in the first 14 days you won't be charged.

  • We accept all major credit cards, ACH, checks, and wire transfer payments.

  • Seats give teammates access to different tools in Intercom. Each teammate that uses Intercom will need at least one Seat. For example: A teammate that uses support features will need a Support seat. If they also need marketing-specific features, they will need a Convert seat as well.

  • The number of unique people you’ve reached this past month using Outbound messaging.

    People Reached means you only pay for the value you get from Intercom. The ‘people reached’ are the individual users who in the last 30 days received at least one Outbound message from you.

  • Intercom will automatically bill you for your overages. As long as you pay for your overages on time, we will not stop your campaigns or pause your account.