It only takes a few minutes to install the Messenger on your website. Once installed, you’ll be able to greet, chat with, and convert your visitors to customers.

  • The Messenger is easily customized to suit your brand.

  • You choose who can see the Messenger, and how they can start conversations.

  • The Messenger connects directly to apps you use, like Google Meet, Statuspage, Stripe and 60 others.

Note: You'll need an Intercom trial or subscription to install the Messenger.

Install the JavaScript code

After starting an Intercom trial, just copy the code snippet under "Add chat to your website" on the home tab.

This snippet is pre-populated with your unique workspace ID, so it's ready to go:

How to use the code

  • Paste the code right before the closing body tag of every page where you want the Intercom Messenger to appear.

  • After adding the code, open your website and the Messenger will appear.

Now you're ready to start using Intercom, like Mitch 👇

“Our welcome message prompts conversations we might not have had without the Messenger. Now, 30% of paid signups are attributed to Intercom!”

Installing Intercom for a client?

If you don't have access to the Intercom workspace, you can grab the JavaScript code here 👇 You will need to manually replace WORKSPACE_ID with the unique workspace ID for your Intercom account.

var APP_ID = "WORKSPACE_ID"; // Replace this with your workspace ID

window.intercomSettings = {
app_id: APP_ID
<script>(function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='' + APP_ID;var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})();</script>

Tip: This article shows where to find your workspace ID.

What’s next?

Not what you were looking for?

To install the Messenger in your web app (for logged in users), read this guide.

💡 Tip

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