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Intercom is a Customer Service Solution. Resolve issues faster and boost customer satisfaction—all while reducing team workload—with the only customer service solution you'll ever need. Combine automation and human support today.

What can I do with Intercom?

If you have a website or a web-based product, on desktop and/or mobile you can use Intercom to:

  • Speed and scale like never before with automated customer service - Free your team from repetitive questions using automated chatbots. Maximize team efficiency with AI-powered tools.

  • Maximize team productivity with the world's fastest shared Inbox - Our AI-enhanced Inbox is lightning fast, easy-to-use, and optimized for efficiency—with everything a modern support team needs.

  • Get ahead of known issues and slash support volume - Resolve customer issues before they contact you. Our proactive support tools cut down contact rates while boosting customer satisfaction.

  • Deliver conversational support where it works best for your customers - Our Messenger supports customers when it's most effective—the moment they need help in your product. And with email, SMS, and more, they can also pick whatever channel works best.

  • Use a single, powerful, easy-to-use platform - Get all your automation, conversations, tickets, customer data, and reporting working together seamlessly. Maximize team performance by connecting all your other tools to our platform.

Who uses Intercom?

Organizations who want one automated, human, AI-powered customer service solution to meet all of their needs.

Is Intercom for you?

If you have questions you'd like answered, join us for a live AMA (Ask me anything) webinar, and evaluate if Intercom is right for your business.

What sets Intercom apart?

Unlike a mix of disconnected point solutions, Intercom brings everything you need to understand, communicate with, and support your visitors and customers in one simple, integrated platform that's easy for everyone in your business to use.

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