Intercom

How Intercom works, what it can do for your business and what makes it different to other solutions.

What is Intercom?

Our video demos focus on the jobs Intercom will do for you, featuring best practices to help you work better.

Watch a demo of Intercom 🎥

Learn about each of Intercom's features for customer service.

Intercom features explained

These are words you’ll commonly see when you use Intercom

The Intercom Glossary

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IT Friend

Emmet Connolly

See how your customer service solution works.

Intercom Overview

Understand how your price is calculated, and get the most out of your Intercom subscription.

How Intercom’s plans work

Start building great relationships across the customer journey as your small business supports, onboards and engages customers.

How Intercom’s Starter plan works

Choose where to have your data processed with Regional Data Hosting in the US and EU.

Regional Data Hosting

Apps, Integrations, and Data Migration details for our Regional Data Hosting

Additional details on Intercom Regional Data Hosting

Beth-Ann Sher

Damon Alexander

Iain Breen

Intercom Plans

Find out more about Intercom's new AI-powered features in the Inbox and Articles.

AI-Assist Beta FAQs

Understand how the number of People Reached is calculated, and how that affects the price of your Intercom subscription.

What is People Reached in Intercom?

Understand the four different types of seats for each Intercom Plan.

How do seats work in Intercom?

View and download your invoices in your Billing.

Where can I find my invoices?

How to update your payment details and manage your billing contacts and settings.

How do I update my billing details?

A quick explanation of how your NPS survey response helps make Intercom better for you.

How your NPS survey responses make Intercom better

What system requirements does Intercom have?

Different ways your team can log into your workspace

Logging in with Intercom

Account Info

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Common questions

Community

Webinars

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Find answers and get help from Intercom Support and Community Experts

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