Fin is the highest-performing AI agent in customer service, delivering higher-quality answers and resolving more complex customer queries than any other AI agent on the market.
Powered by the proprietary Fin AI Engine™, Fin:
Consistently outperforms competitors in head-to-head tests.
Disambiguates queries, takes action, and follows workflows.
Resolves an average of 62% of customer queries.
Works across multiple languages and channels.
Built for a range of industry use-cases, Fin excels in highly complex, highly regulated industries like Finance and Fintech, and is powerful and adaptable enough for dynamic, high-volume industries like eCommerce and eGaming.
Chosen by more CS leaders than any other AI agent, Fin is the only choice for AI customer service leaders looking to scale their support efficiently, while delivering better customer experiences.
Fin can be used with Intercom's Customer Service Suite or integrated with your existing helpdesk like Zendesk, Salesforce, HubSpot, and others.
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