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Can I set up a Product Tour on a dynamic URL?
Can I set up a Product Tour on a dynamic URL?
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago

This answer comes from the Intercom Community forum. 👌

I use dynamic URLs on my site but want to create a Product Tour that launches on every version of that URL. How can I do this?

If your website uses dynamic URLs, it’s easy to configure a Product Tour to fire on every instance of a dynamic URL.

When building the tour, enter one example URL as normal and design your Tour. Once the build is complete, head to the audience steps and adjust your URL settings.

With dynamic URLs we suggest using "Page URL contains", then enter a consistent element from your URLs.

For example if you have a dynamic URL like [username], use the rule "Page URL contains". You can combine multiple Page URL rules to get set up here, if needed.

Tip from Eric: Make sure that the UI elements to which your tour points are the same across all instances of your dynamic URL.


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