All Collections
Fin AI Agent
Resolving customer questions instantly and accurately—from live chat to email.
Fin 2 — Intercom’s latest generation of AI agent
Fin for platforms explained
New navigation for Fin in Intercom
Add your support content for Fin AI Agent
Use content from conversations [beta]
Customize Fin AI Agent's personality
Customize Fin AI Agent's pronoun formality
Provide Fin AI Agent with specific guidance
Fin Guidance best practices: Writing effective AI prompts
Give Fin Tasks [beta]
Fin Task block - set up, tips, and best practices
Use Fin AI Agent in multiple languages
Learn how Fin AI Agent understands images in conversations
Rolling Fin AI Agent out to customers
Set Fin AI Agent live over chat
Set Fin AI Agent live over email
Fin Voice [coming soon]
Customize Fin AI Agent in the Messenger
Use Fin AI Agent in Workflows
Let Fin AI Agent follow up after Outbound messages or Workflows
Hand over Fin AI Agent conversations to another support tool