Connect the dots from sign-up to success
Drive onboarding and adoption
Help customers discover everything they need to know about your product with interactive tours.
Onboard users to your productCreate interactive guides to walk new sign-ups through the steps to get started.
Spotlight new featuresBoost feature adoption by highlighting what’s new in your product at the perfect time.
Erase customer pain pointsGive customers proactive guidance that keeps them out of the support inbox.
Code-free and super simple
These polished, engaging tours won’t tie up your designers and engineers.
“Product Tours allowed us to save hundreds of development hours compared to a custom-built solution.”Seth Greenlaw, Community Manager
Stunning borderless video tours let you explain your product to customers like you’re right there with them.
Powerful, flexible features
Everything you need to create delightful experiences and measure engagement.
Statistics - 4x Hike, 7x claim, 10% Harvestr
"New users who took the tour activated at 4x our current rate."
Andy Allen, Co-founder and Director, Hike SEO
Product Tours gets 7x more customer engagement than email.
Data from beta customers
“We’ve increased our activation rate by 10%."
Valentin Huang, Co-founder and CEO, Harvestr
Product Tours works with all of Intercom
Guide your customers with Product Tours
Available as an add-on to any plan. Already using Intercom? Sign in.
- Product Tours
- Inbox and more