Latest posts by Karen Peacock

News & Updates 9 min read

Sharing Intercom’s values

Our values guide how we work, how we interact with each other, the decisions we make, and how we put them into action. We’ve gone back to basics and refined our values to focus on six that reflect the essence of Intercom.

News & Updates 3 min read

I’m honored to lead Intercom in its next era as CEO. We remain committed to building products you and your customers love. Let me share what we’ve done recently and what’s coming soon.

Marketing 45 min listen

I hosted Wikimedia COO Janeen Uzzell and engineering coach Anjuan Simmons on the podcast to discuss the important topic of allyship. We spoke about how we can do better, where we can help and when we need to listen – as a company and on an individual level.