Karen Peacock and Des Traynor share their thoughts on Intercom throughout the years, and what the future might hold.
Latest posts by Karen Peacock
News & Updates 2 min read
I’m delighted to welcome Dan Griggs to Intercom. He brings extensive experience that will help Intercom continue to scale and execute.
Scale by Intercom 8 min read
Companies can no longer rely on decades-old technologies to power their customer relationships. Emails and forms are out. Personal, efficient conversational experiences are how businesses will differentiate their brands going forward.
News & Updates 3 min read
I’m honored to lead Intercom in its next era as CEO. We remain committed to building products you and your customers love. Let me share what we’ve done recently and what’s coming soon.
Marketing 45 min listen
I hosted Wikimedia COO Janeen Uzzell and engineering coach Anjuan Simmons on the podcast to discuss the important topic of allyship. We spoke about how we can do better, where we can help and when we need to listen – as a company and on an individual level.
News & Updates 4 min read
As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected.
Sales 5 min read
After your first wave of growth, it’s easy to stagnate and not know what to do next. But don’t stunt your future growth. Invest in your customers and in your product so you can appeal to more people.
Marketing 2 min read
You often hear many great talks about the founding story and how to drive that first phase of growth. At SaaStr Annual, I talked about what happens after that, in your next phase of growth.
News & Updates 5 min read
Six years ago, Intercom invented business messaging – helping internet businesses interact with their customers in a personal, scalable way…