Latest posts by Orinna Barton
Customer expectations are higher than ever, and businesses are struggling to keep up with the changing landscape of customer support. Today at New at Intercom, we unveiled a host of exciting new products and features to help you and your team to build deeper, stronger relationships with your customers.
News & Updates 3 min read
SMS, the next-generation Inbox, and Custom Actions and Custom Objects in bots are to name but a few of the exciting features we built for you in June.
AI & Automation 9 min read
With the right setup, a marketing chatbot can power your strategy so you never miss a lead.
News & Updates 5 min read
We’re always adding more and more improvements to Intercom. We want to enable both you and your customers to have…
Customer Service 6 min read
Today we’re launching three huge updates to our Articles and Custom Bots products and more to help you scale your support with Intercom.
Customer Engagement 6 min read
We’ve talked a lot about how businesses can use chatbots to accelerate sales, marketing and support. Maybe you wonder if we…
News & Updates 6 min read
In the past month, we have released seven new features to help you deliver more personal experiences at scale through both intelligent automation and a data-driven understanding of your customers.