News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published May 29, 2019 4 min

What’s up with the new website? Taking the first step toward a new brand

Published May 21, 2019 2 min

Announcing the second edition of ‘Intercom on Onboarding’

Published Apr 30, 2019 2 min

Introducing Custom Bots for mobile

Published Apr 17, 2019 9 min

Announcing Product Tours: A new way to create powerful, personalized user onboarding

Published Apr 10, 2019 2 min

Announcing our new guides: everything you need to know about buying live chat

Published Apr 3, 2019 5 min

What we shipped: 8 new features to create a best-in-class customer journey

What we shipped: 8 new features to create a best-in-class customer journey

Published Mar 27, 2019 3 min

Get personal: Say hello to account-based marketing in Intercom

Published Feb 27, 2019 5 min

What we shipped: 5 features to boost productivity

What we shipped: 5 features to boost productivity

Published Feb 8, 2019 4 min

Karen Peacock on driving business success

Karen Peacock on driving business success

Published Feb 7, 2019 1 min

Accelerate your sales cycle with our Microsoft Outlook calendar app for Intercom

Accelerate your sales cycle with our Microsoft Outlook calendar app for Intercom