Best practices to attract and engage discerning consumers
In the third installment of our four-part series S.H.O.P., we explore the tools and tech stacks that are empowering retailers to blur the line between commerce and ecommerce.
News & Updates 3 min read
Introducing our newest message type, Banners – you can now create a message that occupies that prime real estate at the top or bottom of your app or website where it can capture the attention of visitors.
Marketing 10 min read
In-app messaging is a key component of a strong customer engagement strategy. Here’s how to make it work best for your customers.
Marketing 45 min listen
In episode three of H.O.M.E., a four-part podcast series on Inside Intercom, we explore how folks are adapting to a life at home. We look at the world of e-commerce and find out how businesses large and small are coping.
Marketing 10 min read
There are many factors to consider when making business decisions during times of uncertainty – but the most important one is customer impact. Here’s how we’re navigating the changing landscape for our business and our customers.
Marketing 5 min read
An emphasis on storytelling glosses over the quality that’s even more crucial for a brand’s content marketing to find success: personality.
