Marketing
10 min read
How to use in-app messaging to retain your best customers
In-app messaging is a key component of a strong customer engagement strategy. Here’s how to make it work best for your customers.
Marketing
Best practices to attract and engage discerning consumers
Latest
Marketing
5 min read
Storytelling is great, but is it enough?
Marketing
40 min listen
Kevin Indig on searching for meaning and the meaning of search
Marketing
45 min listen
Speaking out: Inside Intercom on allyship
Marketing
40 min listen
Kathryn Finney on intersectionality and using your privilege for good
Marketing 45 min listen
H.O.M.E: Market – when this little piggy stayed home
In episode three of H.O.M.E., a four-part podcast series on Inside Intercom, we explore how folks are adapting to a life at home. We look at the world of e-commerce and find out how businesses large and small are coping.
Marketing 10 min read
Everything just changed: How to keep your customers at the center during turbulent times
There are many factors to consider when making business decisions during times of uncertainty – but the most important one is customer impact. Here’s how we’re navigating the changing landscape for our business and our customers.
Marketing 6 min read
Send better email: A step-by-step guide to improving your email deliverability and open rates
Email is an important channel for acquiring, supporting, and retaining users, but your sending reputation is critical. Here’s how to improve open rates and decrease bounces.
Marketing 10 min read
Customer retention strategies: 5 best practices & 6 strategies for low churn
Check out our best practices for customer retention, including six retention emails you can start sending right away to start building a loyal customer base.
Growth 30 min listen
Activation, retention and more: growth lessons from the industry’s best
Your business is currently doing one of two things: it’s growing, or it’s dying. This podcast is a special compilation of some of our favorite insights from growth-focused conversations we’ve had with industry leaders who’ve grown startups to many billions in revenue.
Podcasts & Videos
Marketing
47 minute listen
H.O.M.E: Entertainment – when all the world’s a stage
Marketing
40 minute listen
H.O.M.E: Off the clock – love, laughter and life through a lens
Marketing
1 minute watch
Introducing the Google Analytics App: Measure the impact of your Messenger
Marketing
10 minute watch
