The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Jun 28, 2018 30 min

Activation, retention and more: growth lessons from the industry’s best

Growth Handbook podcast

Published Jun 28, 2018 7 min

Don’t forget the service in SaaS: how your sales team can provide world-class service

SaaS service

Published Jun 27, 2018 2 min

Announcing our latest book – The Growth Handbook

Published Jun 26, 2018 6 min

Sales Days: 5 ways you can learn from your sales team

Intercom Sales Days

Published Jun 25, 2018 5 min

Do more with Intercom: 5 new apps for seamless workflows

Intercom Messenger Apps

Published Jun 22, 2018 5 min

Is machine learning hard? Not always

Published Jun 21, 2018 32 min

Sales Hacker’s Max Altschuler on selling more with less

Published Jun 20, 2018 6 min

What we learned moving sales and product upmarket together

Move sales and product upmarket together

Published Jun 19, 2018 8 min

How customer support can keep up with customer expectations

Customer support trends 2018

Published Jun 18, 2018 7 min

Trust your instincts or rely on procedure – when to design with intuition