The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published May 12, 2016 33 min

Bob Moesta on Jobs-to-be-Done

Published May 11, 2016 11 min

How users understand new products

Published May 9, 2016 2 min

Do you really need that meeting?

Published May 4, 2016 1 min

New book: Intercom on Jobs-to-be-Done

New book: Intercom on Jobs-to-be-Done

Published May 3, 2016 6 min

Product feedback you can act on

Published Apr 28, 2016 33 min

Clearleft’s Andy Budd on designing for users

Published Apr 25, 2016 3 min

Your brand is an experience not a logo

Published Apr 22, 2016 5 min

Product managers, you’re not alone

Published Apr 21, 2016 5 min

A future without code

Published Apr 18, 2016 5 min

Get ready for the great rebundling of mobile