The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Apr 14, 2016 35 min

CoSupport’s Sarah Hatter on customer support

Published Apr 13, 2016 43 min

Lessons learned in growing a product

Published Apr 11, 2016 2 min

When the answer isn’t in the data

Published Apr 8, 2016 1 min

Intercom’s first pitch deck

Published Apr 6, 2016 5 min

The power of data-informed marketing

Published Apr 4, 2016 4 min

Unicorns don’t exist. Generalists do.

Published Mar 31, 2016 31 min

Tomasz Tunguz on Venture Capital

Published Mar 23, 2016 4 min

Announcing our Inside Intercom world tour

Published Mar 22, 2016 2 min

The when and where of product feedback

Published Mar 17, 2016 27 min

Riley Newman on data science for startups