The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Mar 14, 2016 1 min

Word of mouth

Published Mar 2, 2016 5 min

The value of salespeople who don’t just sell

Published Feb 29, 2016 2 min

Stop focusing on the next big thing

Published Feb 25, 2016 37 min

Uber’s Chris Messina on conversational commerce

Published Feb 23, 2016 6 min

Unflattening design

Published Feb 11, 2016 35 min

Mike Davidson on product design

Published Feb 9, 2016 3 min

Peeling back to first principles

Published Feb 4, 2016 2 min

How to market mobile

Published Jan 28, 2016 38 min

Karen McGrane on content strategy

Published Jan 27, 2016 6 min

The end of app stores as we know them