The Intercom Blog

Published May 13, 2015 6 min

Why ‘mobile first’ may already be outdated

Published May 1, 2015 6 min

Don’t let your users become a Twitter mob

Published Apr 23, 2015 5 min

How to sunset a feature

Published Apr 21, 2015 6 min

Emoji and stickers are just the beginning

Published Apr 15, 2015 3 min

Podcast: Intercom’s go-to-market strategy

Published Mar 18, 2015 6 min

Being busy is lazy

Published Mar 16, 2015 12 min

23 SaaS metrics for fundraising + optimization

Published Mar 13, 2015 4 min

What we shipped: better in-app messaging, Inbox Insights, and more

Published Mar 11, 2015 7 min

Keeping Intercom up

Published Mar 9, 2015 7 min

Design principles: insights are not about analytics