The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Aug 28, 2014 7 min

In praise of beautiful advertising

Published Aug 27, 2014 10 min

Rarely say yes to feature requests

Published Aug 22, 2014 6 min

Harnessing user research with Intercom

User_Research_Markup

Published Aug 19, 2014 4 min

Growth hacking is bullshit

Published Aug 15, 2014 5 min

The blind product manager

The blind product manager

Published Aug 8, 2014 5 min

Why I left Google to join Intercom

Published Aug 5, 2014 5 min

Why happiness at work really matters

Published Aug 1, 2014 4 min

First impressions of working at Intercom

Published Jul 30, 2014 3 min

Design principles: a shared inbox for your team

Published Jul 24, 2014 2 min

Start with a cupcake