The Intercom Blog

Published May 26, 2014 6 min

How product design is similar to telling a joke

Published May 22, 2014 14 min

Analyze the recipe when you bake a failure cake

Published May 19, 2014 5 min

Time for sales to call a truce with customers

Published May 15, 2014 4 min

Ember delivers rapid improvements at Intercom

Published May 14, 2014 2 min

Where does your product suck? Where does it matter?

Published May 8, 2014 12 min

8 product lessons we can learn from Google+

Published Apr 30, 2014 4 min

Doubling down on content

Published Apr 25, 2014 8 min

How we design at Intercom

Published Apr 17, 2014 4 min

How to trigger behavior-driven user messaging

Published Apr 8, 2014 5 min

New in Intercom: A/B testing, increase message engagement