Marketing 9 min read
All products have to battle the problem of customer inertia, no matter how long they’ve been around or how well they are built. Learn how you can use the right marketing and product tactics to turn inertia into consideration and, ultimately, adoption.
Growth 32 min listen
From Instagram to Instacart, Bangaly Kaba’s seen what it takes to grow a billion dollar business. The Instacart VP of Growth explains how exponential business growth starts with a fundamental understanding of your customers and a patient approach to monetization.
Product & Design 13 min read
From simple pointer messages to rich video tours, there are countless ways to onboard new users – here’s how we negotiated the hard choices as we designed our Product Tours onboarding tool.
News & Updates 1 min read
Whether your users are on the web or mobile, Custom Bots now work cross-platform to automate and accelerate growth.
Product & Design 24 min listen
Welcome to our brand new podcast series, Intercom on Product, where Intercom co-founder Des Traynor and Intercom SVP of Product Paul Adams discuss their latest thoughts on how to build successful products
Sales 45 min listen
Tara Bryant, SVP of Sales at Pipedrive, talks about how you can avoid the pitfalls of hypergrowth and how to build your sales team to scale sustainably.
Engineering 11 min read
If you are a graduate software engineer and preparing for your first job interviews, here are some tips that you can use to set yourself up for success.
Product & Design 11 min read
Simply signing up users means nothing if you’re not helping them understand how they can actually achieve what you’ve promised.
Growth 33 min listen
Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back…
