The Intercom Blog

Published Nov 28, 2023 5 min

Introducing Intercom Phone: Calls and conversations all in one place

Published Nov 27, 2023 20 min

Understanding AI: How we taught computers natural language

Published Nov 23, 2023 31 min

All that glitters is not gold: Angel investor Christoph Janz on finding the right opportunities in AI

Published Nov 20, 2023 3 min

Response Time: Vol. 18

Published Nov 16, 2023 4 min

Must-haves for a modern help center: Connectivity and customization

Published Nov 16, 2023 20 min

Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates

Published Nov 13, 2023 6 min

Making tickets personal: How ticketing systems are evolving for next-gen support

Published Nov 9, 2023 30 min

How AI is creating support roles, not taking them

Published Nov 8, 2023 33 min

The ultimate marketing technology stack

Published Nov 6, 2023 3 min

Response Time: Vol. 17