The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Sep 8, 2022 40 min

Intercom on Product: The new dawn of Machine Learning

Published Sep 7, 2022 5 min

Built for you: Tooltips, new support languages, personalized posts, and much more

Built For You series of product announcements

Published Sep 6, 2022 7 min

Intercom’s product principles: Building in small steps to deliver maximum customer value

Build In Small Steps

Published Aug 31, 2022 31 min

Increase engagement and conversions through social media – 3 key takeaways

Increase engagement and conversions through social media – 3 key takeaways

Published Aug 30, 2022 10 min

The 9 best tools for your early-stage startup tech stack

The 9 best tools for your early-stage startup tech stack

Published Aug 26, 2022 13 min

What are push notifications and why do marketers need them?

What are push notifications and why do marketers need them?

Published Aug 25, 2022 30 min

Kinzen’s CEO Mark Little on the fight against disinformation

Published Aug 24, 2022 2 min

Registration for our fall 2022 product launch event is now open

NewAtIntercom

Published Aug 23, 2022 5 min

Drive retention from customer support with 4 easy steps

Drive retention from customer support with 4 easy steps

Published Aug 22, 2022 5 min

4 ways to personalize your marketing messaging and boost engagement

4 ways to personalize your marketing messaging and boost engagement