The Intercom Blog

Published Dec 16, 2020 10 min

Building a great sales team: How Intercom fosters and maintains its sales culture

Published Dec 15, 2020 8 min

Zapier’s Richard Hall on why your support organization is a brain trust – not a cost center

Published Dec 10, 2020 30 min

Solving the customer success equation: Nick Mehta on delivering value at scale

Published Dec 9, 2020 45 min

Lessons from the boardroom: Karen Peacock on leadership

Published Dec 8, 2020 13 min

Help desk metrics: Elevate your customer support with the right insights

Published Dec 4, 2020 45 min

One-stop S.H.O.P.

Published Dec 3, 2020 36 min

Built for You: Making of Series

Published Dec 2, 2020 1 min

The importance of process: How we scale sustainable engineering processes at Intercom

Published Dec 1, 2020 7 min

Improve your user onboarding with Jobs-to-be-Done insights

Published Nov 27, 2020 50 min

S.H.O.P.: Learning from the Present