The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Customer Service 3 min read

In our latest “Response Time” interview, we ask John Harte, Senior Director of Customer Support at Contentful, about the most valuable thing that working in customer service has taught them, which movie robot they would choose as their AI sidekick, and more.

Customer Service 3 min read

In our latest “Response Time” interview, we ask Rahel Kunkel, Operations Lead at Ostrom, about the most valuable thing working in customer service has taught them, and more.

Customer Service 4 min read

In our latest “Response Time” interview, we ask Giovanni Lepori, Head of Customer Success at Hunter.io, about their greatest productivity hack, the strangest thing a customer has ever asked them, and more.

Customer Service 2 min read

In our latest “Response Time” interview, we ask Alex Sanchez, Customer Experience Lead at Fintual, about the strangest thing a customer has asked them, which celebrity would be great at their job, and more.