Customer Engagement
6 min read
What is ‘conversational’?
What do we mean when we say “conversational”? Conversations are changing as technology evolves – here’s why it matters for your business.
conversational relationships
Customer Engagement 8 min read
Your next wave of growth will come from conversational relationships
Companies can no longer rely on decades-old technologies to power their customer relationships. Emails and forms are out. Personal, efficient conversational experiences are how businesses will differentiate their brands going forward.
