Email marketing is one of the most effective tactics a business can use. This guide walks you through starting your first email campaigns, and successfully scaling them as you grow.
Marketing 5 min read
Email is an important channel for acquiring, supporting and retaining users. However, if not done properly, you can damage your sending reputation, meaning users won’t get your emails at all. Here’s how to improve open rates and decrease bounces.
Marketing 4 min read
Gearing up for the holidays? For ecommerce and consumer focused brands, the holidays offer a huge opportunity to grow your…
Marketing 37 min listen
This week we released Intercom on Marketing, a book which compiles the most important lessons we’ve learned, both marketing Intercom…
Product & Design 2 min read
Sending product announcements without considering your audience is like writing a love letter and then addressing it “to whom it…
Support 32 min watch
Great writing is an art. Optimising it is a science. The best messages have both, but common sense will get…
News & Updates 5 min read
Today we launched automated emails in Intercom. A feature that evokes the old Spider-Man quote: “With great power comes great…